Since April I have seriously been going through hell with Kaplan. Supposedly I signed a Promissory Note where I was granted $8+K with the agreement that I would pay Kaplan $1,300 a MONTH. I have 4 kids living pay check to pay check, that is higher than what I'm renting for, and my phone is being shut off come Monday because we can't afford to pay it. Why in God's name would I ever agree to $1,300 a month???!!!? NEVER! I never signed that Note either. They sent it in my email and I never responded to it. Kaplan has literally screwed me over.
So, I get a call today from my Academic Advisor. (I sent her emails regarding transcript over a week ago and she never responded to me just like my financial officer refuses to contact me) She then tells me the reason she is calling is because one of my professors has brought it to her attention that I was having difficult with the financial department. I started telling her everything I have told her in the past and the phone calls have continued since April 18th. I told her that, one thing Kaplan doesn't know about me is I'm a maniac depressant. They are literally driving me insane with all this crap. Anytime I ask questions, they get rude with me and tell me if I had paid my bill, I wouldn't be getting the phone calls. She then tells me I need to fill out my FAFSA 10-11 form. I have, but Kaplan wasn't included in that. Then she says, "If we get this all taken care of, would you consider staying at Kaplan?" ARE YOU KIDDING ME?! No! Not just no, but HELL NO!
By the professor contacting her, she is now forwarding the situation on to your boss to see about the steps she needs to take to have this looked into. Thank you, Professor for contacting them. Maybe now I can get answers instead of being harassed.
I have had some of the most amazing professors here at Kaplan and I let my advisor know that. But due to all this financial stuff, they have made all my good experiences clouded by all the bad. Would I recommend others to join Kaplan, absolutely not.
About Me
- Tisha's Bloggity Blog
- I'm a 27 year old mother to 3 small children and 1 teenage step-son. I'm a daughter and a sister. I love to laugh. I'm hated. I'm complex. I'm insane. I'm a bitch. I'm a lover. I am who I am.
Hi Tisha,
ReplyDeleteIt's funny you say that you have problems with the financial department here (well not funny like funny) but I have have the same exact problems at my other school that's how I ended up here at Kaplan. I had problems in the beginning here but I got them sorted real quick. I just told them I couldn't afford to pay any money. Sorry the same couldn't be done for you it's a shame that you have to leave this school and you say you've had great professors. I understand were your coming from they don't understand that everyone can't afford to pay that kind of money. Whatever you decide to do I wish you the best of luck in whatever you do.
Tisha, I am glad you were able to discuss this with your advisor. I debated whether to contact her, but I thought it was the right thing to do for you. The financial office apparently needs to understand and be more sensitive to the needs of our students. I hope that wherever you go you'll have a good experience. Prof j
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